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An ABC Guide to Duke

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ABMT:  Adult Bone Marrow Transplant
ABN:  Advance Beneficiary Notification
ACA:  Affordable Care Act
ACD:  Automated Call Distribution
ADF:  American Dance Festival
ACH:  Automated Clearing House
ACL:  Access Control List
ADFC: Adjusted Direct Fixed Cost
ADG: Administrative Development Group
ADIC:  Adjusted Indirect Variable Cost
ADJ:  Adjustment
ADP:  Automated Data Processing
ADR:  Alumni and Development Records
ADS:  Application and Database Services in OIT
AES:  IDX application Enhancement System
AFS:  Andrew File System
AGI:  Adjusted Gross Income
AGM:  Advanced Grant Management
AHEC:  Area Health Education Centers
ANSI:  American National Standards Institute
A/P:  Accounts Payable
APC:  Ambulatory Payment Classification
APG:  Ambulatory Payment Groups
APT:  Appointments, Promotion and Tenure
A/R:  Accounts Receivable
ASCE:  American Society of Civil Engineers
ASCII:  American Standard Code for Information Interchange
ASM:  Administrative System Management
ATB:  Aged Trial Balance
ATBS:  Aged Trial Balance Summary
AUTH:  Authorization
AVP:  Assistant Vice President or Associate Vice President
AVS:  Address Verification System
AWN:  Administrative Women's Network


B&B:  Biostatistics and Bioinformatics Department
B@D:  Buy@Duke (Procurement program)
BAN:  Billing Account Number
BAR:  IDX Billing & Accounts Receivable System
BBP:  Business-to-Business Procurement
BCBS:  Blue Cross / Blue Shield
BCN:  Batch Control Number
BF:  Balance Forward
BIA:  Business Impact Analysis
BIRCWH:  Building Interdisciplinary Research Careers in Women's Health
BOOST:  Building Opportunities and Overtures in Science and Technology
BSC:  Balanced Scorecard


C/A:  Contractual Adjustment
CALS:  Continuous Acquisition and Life Cycle Support
CARD:  Clinical Account Request Database
CBO:  Central Business Office
CBT:  Computer-Based Training
CBU:  Clinical Business Unit
CCE:  Common Clinical Editor (online grouper)
CCFP:  Center for Child and Family Policy
CCITSE:  Common Criteria for Information Technology Security Evaluation
CCOW:  Common Clinical Object Working Group
CCU:  Coronary Care Unit
CCWS:  Common Clinical Workstation
CDE:  Clinical Data Editor (old online grouper)
CDE:  Common Desktop Environment
CDG:  Clinical Development Group
CDM:  Charge Description Master File
CDN:  Controlled Directory Number
CDO:  Care Delivery Organization
CDR:  Clinical Data Repository
CDSS:  Centralized Device Services and Support in OIT
CEE:  Civil & Environmental Engineering
CEN:  Clinical Encounter Number
CEO:  Chief Executive Officer
CFL:  Center for Living
CFO:  Chief Financial Officer
CHAMPUS:  Civilian Health and Medical Program of the Uniformed Services
CHAVI:  Center for HIV/AIDS Vaccine Immunology
CHAVI-ID:  Center for HIV/AIDS Vaccine Immunology and Immunogen Discovery
CHG:  Center for Human Genetics
CHGV:  Center for Human Genome Variation
CICS:  Customer Information Control System
CIEMAS:  Center for Interdisciplinary Engineering, Medicine and Applied Sciences (Fitzpatrick Center)
CIO:  Chief Information Officer
CISO:  Chief Information Security Officer
CIRIUS:  Hospital UB Claims Scrubber System
CIT:  Center for Instructional Technology
CLA:  Corporate License Agreement
CM:  Configuration Management
CMB:  Cell and Molecular Biology
CME:  Continuing Medical Education
CMS:  Content Management System
COB:  Coordination of Benefits
CODA:  PDC General Ledger
CONTDAY:  Daily job that builds the CTL-M schedule for the following day
COO:  Chief Operating Officer
COPAY:  Co-payment
CPDC:  Community PDC
CPOE:  Computerized Physician Order Entry
CPPD:  Centralized Practice Plan Directors
CPT:  Current Procedural Terminology
CRC:  Clinical Research Coordinator
CRMS: Clinical Resource Management System
CRSO: Clinical Research Support Office
CRTP:  Clinical Research Training Program
CRU:  Clinical Research Unit
CS: Campus Services
CSFC: Clinical Science Faculty Council
CSML: Course in Scientific Management & Leadership
CTBO: Clinical Trials Billing Office
CTMS: Center for Theoretical and Mathematical Sciences
CY:  Calendar Year


DARA:  Durham and Regional Affairs
DART:  Duke Administrative Reform Team
DCI:  Duke Cancer Institute
DCID:  Duke Center for International Development 
DCHI:  Duke Center for Health Informatics
DCRI:  Duke Clinical Research Institute
DCRU:  Duke Clinical Research Unit
DDS:  Duke Divinity School
DE: Dictionary Entry
DEC:  Duke Eye Center
DECO:  Duke Ethics & Compliance Office
DFI:  Depository Financial Institutions
DGHI:  Duke Global Health Institute
DGIN:  Doing Good in the Neighborhood (program) 
DHCC: Duke Health Community Care
DHCH:  Duke HomeCare & Hospice
DHE:  Duke Health Enterprise
DHIS:  Duke Hospital Information System
DHN:  Duke Heart Network
DHTS:  Duke Health Technology Solutions
DIBS:  Duke Institute for Brain Sciences
DISCC:  Duke Information System for Cardiovascular Care
DHTS:  Duke Health Technology Solutions
DLAR:  Division of Laboratory Animal Resources
DLDP:  Drea Lab Data Portal
DMP:  Duke Medicine Pavilion
DN:  Duke North (hospital)
DNE:  Direct Note Entry
DNS:  Duke Network Services
DOB:  Date of Birth
DOCR:  Duke Office of Clinical Research
DON:  Duke Oncology Network
DPH:  Duke Prospective Health
DRaH:  Duke Raleigh Hospital (also referred to as DHRH)
DRAL:  Duke Raleigh Hospital
DRH: Duke Regional Hospital (formerly Durham Regional Hospital)
DS:  Duke South (clinics)
DSCR:  Duke Shared Cluster Resource (Duke's resource for high performance research computing)
DSG:  Duke Student Government
DSM:  Decision Support Module
DSS:  Decision Support System
DTB:  Detailed Trial Balance
DTMI:  Duke Translational Medicine Institute
DTRI:  Duke Translational Research Institute
DTS:  Duke Temporary Services
DUAP:  Duke University Affiliated Physicians
DUFCU:  Duke University Federal Credit Union
DUH:  Duke University Hospital
DUHS:  Duke University Health System
DUID:  Duke Unique Identification (number)
DUMC:  Duke University Medical Center
DUPD:  Duke University Police Department
DUSOM:  Duke University School of Medicine (also referred to as SOM)
DUSON:  Duke University School of Nursing (also referred to as SON)
DWS:  Duke Web Services 


EAP:  Employee Assistance Program
eAPCR:  Electronic Accounts Payable Check Request
ECRT:  Effort Certification and Reporting Technology
EDI:  Electronic Data Interchange
EDM:  Electronic Document Management
EFT:  Electronic Funds Transfer
EHR:  Electronic Health Record
EMAIL:  Electronic Mail
EMR:  Electronic Medical Record
EOB:  Explanation of Benefits
EOHW:  Employee Occupational Health and Wellness
EPIC:  Evidence-based Practice Implementation Center
ERA:  Electronic Remittance Advice (payment notification)
ERP:  Employees' Retirement Plan
ET&R:  Employee Travel & Reimbursement
EULA:  End-User License Agreement
EWB:  Engineers Without Borders 
EWH:  Engineering World Health


F2F:  Face to Face
FAQ:  Frequently Asked Questions
FC:  Financial Class (Duke Hospital)
FCS:  Financial Counseling Status
FIFO:  First In First Out (financial acronym) (common cash term)
FMD:  Facilities Management Department
FPM:  Financial Practice Manager
FSC:  Financial Status Classification
FTP:  File Transfer Protocol
F/U:  Follow Up
FY:  Fiscal Year
FYTD:  Fiscal year To Date


GAP:  General Accounting Procedures
G/L:  Duke General Ledger System
GMS:  Graduate Medical School
GPSC:  Graduate & Professional Student Council
GSA:  Graduate Student Affairs
GSAAC:  Graduate Student Affairs Advisory Committee
GUI:  Graphical User Interface


HCFA:  Health Care Financing Administration
HCPCS: HCFA Common Procedure Coding System
HDM:  Health Data Maintenance (3M Coding System)
HDS:  Health Data Systems (Per-Se)
HICN:  Health Insurance Claim Number
HIPAA:  Health Insurance Portability & Accountability Act
HL7:  Health Level 7 Interface Protocol
HLLAPI:  High-Level Language Application Programming Interface
HMO:  Health Maintenance Organization
HPPI:  Siemens Hospital Profile
HPTS:  High Performance Transaction System
HR:  Human Resources
HRA:  Health Risk Assessment
HRIC:  Human Resource Information Center
HRPP:  Human Research Protection Program
HTML:  Hypertext Markup Language
HTTP:  Hypertext Transfer Protocol
HTTP:  Hypertext Transport Protocol
HVP:  Healthcare Vertical Portal
Hyland Onbase:  Workflow Management System


IACUC:  Institutional Animal Care & Use Committee
IBC:  Institutional BioSafety Committee
ICA:  Insurance Counseling Assistance (program)
ICD-9:  International Classification of Diseases, 9th Release, Clinical Modification
ICF:  Intermediate Care Facility
IDS:  Investigational Drug Service
IEP:  Initial Enrollment Period
IEQ:  Initial Enrollment Questionnaire
IER:  Intermediary Expenditure Report
IGSP:  Institute for Genome Sciences and Policy
IMaCS:  Innovative Managed Care Systems, Inc.
IND:  Investigational New Drug 
IPC:  International Patient Center
IPRP:  Interim Payment Review Program
IRB:  Institutional Review Board
IS:  Information systems
ISDS:  Institute of Statistics and Decision Sciences (renamed: Department of Statistical Science)
ISO:  Information Security Office (Duke entity)
IT:  Information Technology
ITAC:  Information Technology Advisory Council
IVR:  Interactive Voice Response


JCAHO:  Joint Commission on Accreditation of Healthcare Organizations


K:  Krzyzewski (Coach)
KPI:  Key Performance Indicator


LAN:  Local Area Network
LOA:  Letter of Agreement
LOC:  Letter of Credit
L&OD:  Learning & Organization Development
LE@DD:  Leadership Education at Duke Divinity
LSC:  Library Service Center
LSRC:  Levine Science Research Center


MACC:  Multi-Specialty Ambulatory Care Center
MCEC:  Medical Center Executive Committee
MCO:  Managed Care Organization
MDC:  Medicaid
MDE:  MDeverywhere
MDR:  Medicare
MECA:  Medical Education Capture and Access
MEDB:  Medicare Part B
MEDITECH:  Medical Information Technology, Inc.
MELIG:  Medicaid Eligibility Lookup Program
MOU:  Memo of Understanding
MRC:  Multicultural Resource Center
MRN:  Medical Record Number
MSP:  Medicare Secondary Payer
MSPQ:  Medicare Secondary Payer Questions
MSRB:  Medical Science Research Building
MTD:  Month-to-Date
MUMPS:  Massachusetts (General Hospital) Utility Multi-Programming System


NCAG:  New Creation Arts Group - Divinity School
NDW:  Novius Data Warehouse
NEIC:  National Electronic Information Clearinghouse
NEMB:  Notice of Exclusion for Medicare Benefits
NHID:  National Healthcare Identifier
NIH:  National Institutes of Health
NMA:  Nasher Museum of Arts
NOA:  Notice of Admission
NSF:  National Science Foundation
NSO:  New Staff Orientation
NSOE:  Nicholas School of the Environment
NUBC:  National Uniform Billing Committee


OA:  Other Adjustment
OAWA:  Office of Animal Welfare Assurance
OCRC:  Office of Corporate Research Collaboration
OCS:  Office of Communication Services
OE:  Open Enrollment
OESO:  Occupational & Environmental Safety Office
OIA:  Office of Internal Audits
OIE:  Office for Institutional Equity
OIT:  Office of Information Technology
ONC:  Office of News & Communications
OPS:  Office of Postdoctoral Services
ORA:  Office of Research Administration (Medical Center)
ORS:  Office of Research Support (Campus)
OSP:  Office of Sponsored Programs
OWA:  Outlook Web App


P-Card:  Duke's Procurement Card
PA:  Patient Accounting
PARISS:  Program for Advanced Research in the Social Sciences
PAS:  Personal Assistance Service
PASSPORT:  Eligibility System
PCN:  Patient Control Number
PCOBA:  President's Council on Black Affairs
PCP:  Primary Care Physician
PCS:  Paperless Collection System
PDA:  Personal Digital Assistant
PDC:  Private Diagnostic Clinic
PDF:  Portable Document Format
PDI:  Professional Development Institute
PDSS:  Professional Development Seminar Series
PERQS:  Duke's Employee Discount Program
PFF:  Preparing Future Faculty
PGP:  Pretty Good Privacy
PHI:  Protected Health Information (sometimes referred to as Patient Health Information)
PI:  Principal Investigator
PIN:  Personal Identification Number
PLB:  Provider Level Adjustment on Payor Remittances
PM:  Siemens' Patient Management (Invision)
POE:  Physician Order Entry
POS:  Point of Service
PPO:  Preferred Provider Organization
PPOS:  Passport OneSource Eligibility System
PRINS:  Profile Insurance Master
PRM:  Payor Responsibility Master File
PRMO:  Patient Revenue Management Organization
P&P:  Pay and Performance
PEP:  Performance Evaluation and Planning form
PST:  Patient Status Transfer (Invision)
PTO:  Paid Time Off
PTS:  Parking and Transportation Services
PWIM:  Program for Women in Internal Medicine


QMF:  Query Management Facility


R3:  SAP System
RA:  Remittance Advice
RAA:  Research Administration Academy
RACI:  Research Administration Continuous Improvement
RAI:  Research Administration Institute
RAS:  Report Automation System
RCAC:  Research Computing Advisory Council
RCC:  Research Computing Center (Telcom Building) or Research Costing Compliance
RCH:  Raleigh Community Hospital
RCR:  Responsible Conduct of Research (Graduate School degree requirement)
REG:  Registration
REQ:  Required
RLHS:  Resident Life and Housing Services
RMT:  Research Management Team
ROI:  Return on Investment
RPM:  Research Practice Manager
RTF:  Rich Text Format
RTIF:  Return Transaction Interface Facility


SAP:  Duke's payroll and financial system
SBR:  Site-Based Research
SCAC:  Scalable Computing Advisory Committee (a committee of the RCAC)
SCHED: IDX Appointment Scheduling System
SCHIP:  State Children's health Insurance Program
SHC:  Strength, Hope, and Caring program
SISS:  Student Information Services and Systems
SMS:  Siemens Medical Solutions
SMTP:  Simple Mail Transfer Protocol
SOM:  School of Medicine
SON:  School of Nursing
SPS:  Sponsored Projects System
SSN:  Social Security Number
SSPACISS:  Statistical Signal Processing Applied to Cochlear Implants and Subsurface Sensing


TCE: Transmission Control and Errors (Siemens daily report of errors from batch processing)
TCO:  Total Cost of Ownership
TERMID:  Terminal ID
TES:  Transaction Editing System
TIN:  Tax Identification Number
TIP:  Talent Identification Program
TMAD:  This Month at Duke
TOS:  Type of Service
TTS:  Trinity Technology Services


UB:  Uniform Bill
UB92:  Uniform Billing Code of 1992
UC:  Unapplied Cash
UPGG:  University Program in Genetics and Genomics
UPIN:  Universal Physician Identification Number
URS:  Undergraduate Research Support
USP:  University Scholars Program


VA:  Veterans' Affairs
VBA:  Visual Basic for Applications
VIP:  Vertical Integration Program
VPN:  Virtual Private Network


WAN:  Wide Area Network
W@D:  Working @ Duke
WC:  Workers' Compensation
WCS:  Work Culture Survey
WWW:  World Wide Web



YTD:  Year-to-Date




277:  Specific format of Health Care Claims Notification
835:  A specific format of an Electronic Remittance Advice (payment notification)
837:  Specific format of Health Care Claims Transaction Set
1040:  A specific format of an Electronic Remittance Advice (payment notification)
4010:  Specific format of an Electronic Remittance Advice

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