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  • 2) April 2011
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Date

Time

Apt. Address

Student Name

Received By

Notification

Service Requested

Action Taken

GMM/UW Responding

Hours

Materials Used

Cost

Date Completed

4/11/11

8:26a

1915 Yearby C

Farah

jb

email

We have a clogged toilet in 1915 Yearby, Apt C

unstopped

 

 

 

 

4/11/11

4/11/11

8:26a

1913 Erwin H

Nichole

jb

email

For the third time this semester, the toilet in the double bedroom has stopped flushing properl

repaired

 

 

 

 

4/11/11

4/11/11

8:27a

2011 Yearby N

Molly

jb

Duty Log

Molly Grace of 2011 Yearby N, who stated her shower head was leaking. Resident stated leaking was causing small puddles in the bathroom, but only occurred when shower was on. 

repaired

 

 

 

 

4/11/11

4/12/11

8:32a

312 And F

Chris

jb

email

Three of our light bulbs have burned out in our living room and kitchen light; and two of our blinds across the sliding glass door have come off.

repaired

 

 

 

 

4/12/11

4/14/11

9am

205 Oregon J

Alex

DN

email

Kithcen water pressure low.

Repaired

BT

1.0

2 stems, 1 aerator, 1 big lens, 3 bulbs

 

4/14/11

4/15/11

10:32a

301 Oregon H

Carrie

jb

phone

Toilet tank does not refill when flushed

repaired

 

 

 

 

4/15/11

4/15/11

3:29p

301 Oregon D

 

Jb

phone

1)Bedroom door knob broken off 2) livingroom light out 3) bedroom lamp bulb out

repaired

 

 

 

 

4/15/11

4/18/11

8:18a

#24

Aseem

jb

email

One of the blinds in my room broke yesterday.

Repaired

DP

1.0

 

 

4/18/11

4/18/11

11:09a

1915 Yearby F


 

phone

kitchen lights out; kitchen sink clogged

completed

BT

 

 

 

4/18/11

4/19/11

8:35a

1809 Erwin H

Ben

jb

email

Maintenance came and fixed a few issues with my apt yesterday. On his way out, the maintenance worker noted that part of the exterior door knob was loose and tightened it. However, now my door will not lock correctly. The inside lock won't go to the fully in the locked position and, even when the door is locked with the key from the outside, it can be opened just by turning the knob on the outside---the lock doesn't prevent the knob from turning.

Repaired


 

 

 

4/19/11

4/19/11

8:39a

1712 Pace N

Afftene

jb

email

the toilet is stopped up and is overflowing

unclogged

RT

 

 

 

4/19/11

4/19/11

9:18a

1901 Erwin J

Michael

jb

 

Carpenter bees eating door frame, can holes be filled and door sprayed for bees?

Complete

RT

 

 

 

4/19/11

4/19/11

2:26p

2015 Yearby I

Amanda

jb

phone

kitchen light out

relamped

RT

 

 

 

4/19/11

4/19/11

2:27p

209 And C

CCA

jb

 

Screen door off-track

in process

RT

 

 

 

4/19/11

4/19/11

2:27p

217 Anderson

CCA

jb

 

1) Front door near tree won't close 2) Back door hard to unlock

repaired

DJ

 

 

 

4/19/11

4/19/11

3:34p

1700 Pace H

CCA

jb

 

Patio screen door off-track

repaired

DJ

 

 

 

4/19/11

4/20/11

8:47a

1708 Pace J

Trevor

jb

phone

bathroom light out

Service Request written up

 

 

 

 

 

4/20/11

8:48a

220 Alex V

Tyler

jb

email

Two minutes ago I went to open my fridge and the handle just snapped off. Not sure how long this might take, but 220 Alexander V will need a new fridge handle. The good news is I can still open the door by using the side.

Service Request written up

 

 

 

 

 

4/21/11

8:29a

TH #3

Ryan

jb

email

I  have a maintenance request for the Duke EMS base at 301 Swift Avenue.  The light in the kitchen has stopped functioning regardless of new light bulbs that were put in

replaced light fixture

BT

 

 

 

4/21/11

4/21/11

1:16p

1915 Erwin F

 

jb

voicemail

tub won't drain

Unclogged

DP

 

 

 

4/21/11

4/21/11

1:16p

2015 Yearby T

Melanie

jb

voicemail

1)livingroom closet off-track 2)bedroom window pane coming out of frame

Repaired

RT

 

 

 

4/21/11

4/22/11

8:18a

1914 Lewis F

Alex

jb

email

Two of the bulbs in the light in our dining room have burned out. Also, the door to the bathroom is loose from its hinge.

Repaired

DJ

 

 

 

4/21/11

4/22/11

11:24a

312 And F

Chris

jb

phone

kitchen light needs replacing; it's flickering

Relamped

BT

 

 


4/22/11

4/22/11

1:52p

215 Alex C

Ben 

jb

email

My fridge does not appear to be working correctly. The freezer is cold but the fridge is not.  Also, two outlets in my apartment appear faulty. When a lamp or television are plugged in they go on and off at random.

Replaced with used refrig.

BT, RT

 

 

 

4/22/11

4/25/11

8:47a

220 Alex M

CCA

jb

 

a/c condensation drain line cracked and leaking 

repaired

JM

 

 

 

4/25/11

4/25/11

8:48a

209 Alex H

 

kp

phone & Duty log

faucet in bathroom slow water pressure, barely running; bath tub is clogged

repaired

BT

 

 

 

4/25/11

4/25/11

8:49a

209 And B

 

jb

voicemail

front right burner not working

Tuesday

 

 

 

 

4/26/11

4/25/11

8:50a

1913 Erwin C

Michael Scott

jb

email

remove red lock

Did not find red lock on door

RT

 

 

 

4/26/11

4/25/11

8:51a

209 And D

taylor

jb

email

our shower drain is not draining sufficiently right now.  Our bathtub has been filling and after about 10min of no water running, all of the water drains.  It is the bathroom in the double bedroom in our apartment. 

Unclogged

BT

 

 

 

4/25/11

4/25/11

8:52a

1914 Lewis R

Grace

jb

email

have been experiencing problems with the AC. Even when the cool is turned on, there is no change in room temperature and we cannot hear the unit turn on, which leads us to believe that it is broken. 

Replaced fan motor

BT

 

1 ac motor

 

4/25/11

4/25/11

8:52a

Smart Home

Neel

jb

email

1) The upstairs A/C does not seem to be functioning lately.
2) The pipe on the back of the dryer continues to come loose.
Resident complained that the AC does not reach the top florr of the building. The CA requested that the resident call Monday morning to the ofice.

repaired

RT

 

 

 

4/26/11

4/25/11

8:53a

314 And D

Cynthia

jb

email

Our shower at Anderson 314 Apt. D has a plugged drain and won't drain properly. Also, we had some dirty water backflow.

repaired

JM, BT

 

 

 

4/26/11

4/25/11

8:55a

2011 Yearby S

 

jb

duty log

Carly paged me and told me her water heater was on fire. She said it had been flaming but was only smoking now. I got the basic info and called DUPD. I got dressed and rushed over. I beat DUPD. I cut the power to the water heater and saw there was no more smoking or flames. I called DUPD to update them and tell them that there seemed to be no immediate threat. When they arrived, they verified my findings. They said they had called maintenance. I called Dana and left a message.
Also there is a missing/broken stair in their staircase. Both DUPD and Carly's roommate's parents, who came in midway through my being there, noted it. Carly said it had been reported about a week and a half ago. This seems seems to be an important maintenance issue

Replaced water heater on Sat.

RT, DP

 

 

 

12/25/11

4/25/11

9:59a

314 And M

 

kp

phone

dark water keeps coming up in tub, and now tub seems clogged

repaired

BT, JM

 

 

 

4/25/11

4/25/11

10:25a

2011 Yearby V

 

kp

phone

toilet not refilling when flushed unless manually close flapper

repaired

JM

 

 

 

4/25/11

4/25/11

10:26a

TH #12 

 

kp

phone

1) oven inside not heating 2)kitchen sink leaking/dripping 3)bathtub not draining

in process, Tub today, k. sink repaired, oven rerpaired

BT

 

 

 

4/25/11

4/25/11

11:59a

1712 Pace N

Afftene

jb

email

Hello, my name is Afftene Taylor, and I moved into 1712 Pace, Apt N a few weeks ago. The toilet is stopped up and is overflowing.. Could you please come and rectify the problem? Also, the maintenance man should know that there is stool in the toilet. 

unclogged

JM

 

 

 

4/25/11

4/25/11

1:20p

2015 Yearby C

Steven

jl

phone

bathtub is clogged

repaired

BT, JM

 

 

 

4/25/11

4/25/11

2:04p

Th #3

Ryan

jb

email

Maintenance came and installed a new light and fixed some wiring issues in 301 Swift Avenue last week.  It has worked for a couple of days, but I was notified yesterday that the light is no longer working again.  Could you send someone over to fix it at your convenience?

replaced fixture

BT

 

 

 

4/26/11

4/25/11

4:29p

Smart Home

Cody

jb

email

Hi I'm a resident in the Smart Home and there seems to be a problem with our air filtering system. One of the units downstairs (the westernmost unit) is consistently showing an output signal saying that the filter is dirty. When I remove the filter and brush some of the dirt and dust off of it, then reset the device it still returns a dirty signal. I don't know how exactly the machine works, but if you have any ideas on how to go about fixing it, would you mind coming by and taking a look? There don't seem to be any sensors actually examining the filter so I don't think the machine status light is actually reflective of anything and resetting the system doesn't have any effect on its operation so I don't think it can be running on a timer either.

Filters cleaned and reset fine. operator error?

RT

 

 

 

4/26/11

4/26/11

10:33a

206 Oregon K

Nicole

jb

phone

toilet won't stop running

repaired

 

 

 

 

4/26/11

4/27/11

8:11a

302 Oregon I

Margaret

jb

email

my overhead kitchen light no longer comes on when I flip the switch

replaced bulb

BT

 

 

 

4/27/11

4/27/11

11:56a

1700 Pace C

 

jb

phone

a/c not working and floor is wet, has a chemical smell

repaired

DP, DJ

 

 

 

4/27/11

4/28/11

9:04a

TH #15

 

jb

phone

a/c not working

in process

DP

 

 

 

4/28/11

4/28/11

11:46a

1911 Yearby K

Kent

jb

email

Recently for the past few weeks the hot water tap  in our bathroom sink has been getting leakier and leakier, now it appears there is a constant drip (almost a flow).

repaired

RT

 

 

 

4/28/11

4/28/11

1:02p

1911 Yearby G

 

jb

voicemail

water leak, water in floor of livingroom

repaired

DJ

 

 

 

4/28/11

4/28/11

1:15p

206 AlexA

Chris

jb

phone

toilet won't stop running

repaired

BT

 

 

 

4/28/11

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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